The mechanism works as follows (I confess it took me a while to work out the subtleties):
- Do not allow clients online access to their accounts
- When challenged, respond with 'It's to ensure the safety of your account information'.
Ingenious - I can't share what I don't have.
I understand their hesitancy about enabling client access - who knows just whether or not this 'Whole Wide Web' thing is going to take off.
1 comment:
Could not agree with you more. I have to answer three questions everytime I need to get into my bank!! Every single time
To get to one of my credit cards, there are categories of questions, which have time varying answers, ie, "who is your favourite actor?". The answer to such a question is not consistently unique.
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