Conor complains about a United miles promotion.
It's a tough call but I'd venture that Conor might have even more expertise and insight on the subject of business travel than he does on identity (although he does get 'awards' in both domains).
Amazingly, he is also equally opinionated in both. Do normal people care whether they sit on the left or right-hand side of the plane? Conor appears to (and I bet he has statistics to justify his preference).